Shipping Terms/Conditions
Please read carefully. As a representative of the exhibiting company, you are entering into a contract that may limit your possible recoveries in case of loss or damage. These terms and conditions set forth below become part of your contractual agreement with HEEA Convention Services. Acceptance of said terms and conditions will be construed upon the return of an order form or an authorization form signed by the exhibitor, his agent, or representative; or by the arrival of freight shipped to the warehouse or show site by said parties.
HEEA RESPONSIBILITIES AND DEFINITIONS
HEEA Convention Services (hereinafter called HEEA) and its employees, officers, agents and assigns including any subcontractors HEEA may appoint. The term “exhibitor” refers to any party who contracts for services with HEEA. HEEA shall be responsible only for those services which it directly provides, and hereby agrees to execute its contracted duties in good faith. HEEA assumes no responsibility for any person, parties, or other contracting firms not under HEEA’s direct supervision and control. HEEA shall not be responsible for loss, delay or damage due to strikes, lockouts, work stoppages, natural elements, vandalism, acts of God, civil disturbances, power failures, acts of terrorism or war, or any other causes beyond HEEA’s reasonable control; or for ordinary wear and tear in the handling of materials. Due to the security and liability requirements, HEEA personnel will unload all vendor materials from the loading docks to the booths.
INSURANCE
It is understood that HEEA is not an insurer. Insurance on exhibit material, if any, shall be obtained by the exhibitor in amounts and for perils determined by the exhibitor. Exhibitor agrees to provide HEEA with a release of subrogation to the extent that any insurance settlement is received.
INBOUND AND OUTBOUND SHIPMENTS
Consistent with trade show industry practices, there may be a lapse of time between the delivery of shipment(s) to the booth and the arrival of the exhibitor or his representative. During such time, the materials will be left unattended. HEEA is not, and cannot be, responsible for loss, damage, theft, or disappearances of exhibitor’s materials after same have been delivered to the exhibitor’s booth. Similarly, there may be a lapse of time between the completion of the packing and the actual pick up of exhibitor’s materials from the booth for loading onto the carrier. During such time, the materials will be left unattended. HEEA shall not be responsible for loss, damage, theft, or disappearance of exhibitor’s material before same have been picked up for loading after the show. All materials will be checked at the booth at the time of loading using document(s) submitted by the exhibitor and notation of exceptions to conditions of materials, or piece counts will be made on said document. HEEA assumes no responsibility for loss, damage, theft, or disappearance of exhibitor’s materials after same have been delivered to exhibitor’s appointed carrier or agent for transportation after the show. HEEA loads materials onto the carrier’s truck under the supervision of the carrier driver who checks and signs for the materials. HEEA assumes no liability for any materials after the carrier assumes custody of materials. If exhibitor’s designated carrier fails to show by the move out deadline after a show, HEEA shall have the authority to route exhibitor’s shipment via an alternate carrier, or return shipment to a local warehouse for disposition at exhibitor’s expense.
PACKAGING, CRATES AND EMPTY CONTAINERS
HEEA shall not be responsible for surface damage to loose or uncrated materials, pad-wrapped, or shrink-wrapped materials. HEEA shall not be responsible for concealed damage, damage to carpets in bags or poly, or damage to materials improperly packed. HEEA shall not be responsible for crates and packaging unsuitable for handling, partially assembled, or having prior damage. Affixing “Empty” storage labels to containers is the sole responsibility of the exhibitor or his representative. All previous labels should be removed. HEEA assumes no responsibility for removal or misdelivery of containers with old labels or incorrect information on labels or for loss or damage to materials stored in containers labeled “empty”.
CLAIM(S) FOR LOSS AND PAYMENT FOR SERVICES
Exhibitor agrees that any and all claims for loss or damage shall be submitted to HEEA prior to the conclusion of the show when alleged loss or damage occurred prior to that time, and in all cases within 30 days of the conclusion of the show. For claim reporting purposes, the “conclusion” of the show shall be construed as the end of the day on which exhibitor must vacate the show site. All Claims reported after the 30-day period will be rejected. In no event shall a suit or action be brought against HEEA more than one year after the date that loss or damaged occurred. Payment for services may not be withheld. In the event of any dispute between HEEA and the exhibitor relative to any loss or damage claim, the exhibitor shall not be entitled to, and shall not withhold payment for HEEA services as an offset against the amount of the alleged loss or damage. Any claim against HEEA shall be considered a separate transaction and shall be resolved on its own merit.
HEEA’S LIMIT OR LIABILITY
If found liable for any loss or damage, HEEA’s sole and maximum liability for loss or damage to exhibitor’s materials to the repair or replacement with like kind and quantity, subject to a dollar amount not to exceed $5.00 (five dollars) per pound based on the weight of the articles for which HEEA specifically acknowledges receipt in writing. HEEA shall in no event be liable for collateral, exemplary, indirect costs or damages, or loss os sales result from, or related to, a claim for loss of or damage to material.
HEEA Convention Services
885 Woodstock Rd, Ste 430-142 – Roswell, GA, 30075
ChicagoHomeschoolExpo.com – ExpoHEEA@aol.com
Office: 770.594.1266 /(Hank’s Cell: 770.714.5775 Emergency Use for Convention Dates Only)



